At EverydaySoftware.xyz, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Everyday Software LLC is based in New Lenox, Illinois. If you sent a message or comment to a business that uses our Facebook and Instagram messaging assistant, see Facebook and Instagram messaging data below.
We collect the following types of information:
We use the collected information for:
We use the following third-party services:
Each of these services has their own privacy policy and handles data according to their respective terms.
Everyday Software LLC provides an AI messaging assistant, Everyday Software Messaging, to businesses that are our clients. When a business connects its Facebook Page or Instagram professional account to our app, the assistant answers customer messages and product questions on that business's behalf, and hands the conversation to the business's staff when a person is needed. This section explains what that means for you if you message or comment on one of those businesses.
We act on behalf of the client business that connected its Facebook Page or Instagram account. We only access Pages and Instagram accounts that the business has connected and authorized through Facebook, and the business's staff can see the conversations and take over at any time.
We do not receive your password or messages you send to anyone other than the connected business.
We do not sell this data and we do not use it for advertising. We share it only with the client business you contacted and with the service providers we need to run the assistant, such as our cloud hosting provider and the AI processing providers that help write replies. Those providers process the data only to provide their services to us.
We keep messages, comments, replies, and conversation records as part of the client business's customer service records until the client business asks us to delete them or you ask us to delete your data. Short-lived processing records, such as temporary records used to deliver a reply, expire automatically. If a business disconnects its Page or Instagram account from our app, we stop receiving new messages and comments from it.
You can ask us to delete the data we hold about you from Facebook Messenger, Instagram messages, or comments. Follow our Data Deletion Instructions or email jude@everydaysoftware.ai.
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses.
You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
If you are located in the European Union or have enabled International Company-Level Identification, you also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.
If you have any questions about this Privacy Policy, please contact us at jude@everydaysoftware.ai. Everyday Software LLC, New Lenox, Illinois.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.