Built for the carrier side: it answers broker check calls so your dispatchers stop repeating themselves, takes driver calls after hours, and keeps your loads and drivers current in your TMS.
What it covers for a fleet
Ask any fleet where the day goes and the answer is the same: broker check calls, driver questions, and the same status update given five times to five different people. None of that requires judgment, and all of it interrupts the work that actually keeps trucks moving. A voice agent that can read your dispatch board handles the repetition and passes along only what needs a human.
What it handles
Answers the broker asking where the truck is, gives an accurate ETA from your board, and logs the request so nothing gets asked twice.
Load details, appointment times, directions, and paperwork questions answered at 3am without waking your dispatcher.
Captures the essentials, logs it against the load and the truck, and escalates to your on-call person immediately.
Calls drivers for the missing POD or scale ticket that is holding up your invoicing.
Answers the calls your ad generates, captures experience, endorsements, and availability, and books the recruiter call.
Overnight and weekend calls answered by something that can look up the load and take real action.
Connected to your dispatch board
The agent reads your live dispatch data before it answers, so the ETA it gives a broker matches what your board says. Where your TMS supports it, the outcome of the call is written back, whether that is a status update, a note, or a flag on a load that needs attention.
What we scope with you
Running a specialized operation?
How it works
Scoped API access to your TMS or dispatch system so answers come from live data.
We build around how your dispatchers actually answer, including what they never share.
Usually after-hours or the general dispatch line during peak. Keep your numbers.
Listen to week-one transcripts, tune, then take more off your dispatchers.
Yes, and this is usually the first thing fleets automate. It reads the live load, gives the position and ETA, logs the request, and only involves a dispatcher when the broker needs something a status update cannot solve.
Exactly what you define. Most fleets allow status and ETA to the broker on the load and restrict everything else. It verifies who it is talking to before sharing anything about a load.
It helps when it is used for the right calls. Drivers get an instant answer at 2am on load details and paperwork instead of waiting for morning. Anything personal, home time, pay disputes, or a driver who wants a human, goes to your team.
Yes. It captures experience, endorsements, equipment history, and availability, screens against your requirements, and books the recruiter call. Recruiting is mostly repetitive qualification, which is exactly what this is good at.
No, you need one with an API or a supported integration path. We work with the major broker and carrier platforms and will tell you honestly on the first call what your specific system does and does not allow.
Flat monthly, based on your call volume and workflows. Not per truck, not per minute, and not more expensive in a busy week.
The main page: carrier sales, check calls, after-hours dispatch, and the TMS writes behind them.
Read moreOutbound calls on your cadence, with position, status, and ETA posted to the load.
Read moreAPIs, webhooks, MCP, and what happens when your platform has no endpoint for a workflow.
Read moreAn honest comparison of the vendors in this space, including when they beat us.
Read moreBook 15 minutes. Tell us how many status calls your dispatchers take in a day, and we will show you what happens when something else takes them.
Part of our voice AI for freight work, alongside AI voice agents for every other kind of business.