An AI voice agent that answers 24/7, books and reschedules appointments, and handles refills and intake, writing straight into ModMed, Tebra, athenahealth and the EMR you already use.
Integrates with the EMR your front desk already uses
Front desks are buried. Calls stack up at lunch, after hours, and during every rush, and the average practice sends a real chunk of them to voicemail. Patients don't leave a message. They call the next practice on the list. Your AI agent picks up every time, so the schedule stays full and your staff stops drowning in the phone.
What it handles
Checks real provider availability, books the visit, and reschedules or cancels, then confirms it back to the patient.
Collects the medication, pharmacy, and patient details, then routes a clean refill request to the right staff queue.
Captures demographics, insurance, and reason for visit up front so your front desk starts with a complete chart.
Answers the questions your team repeats all day, accepted plans, copays, referrals, and what to bring.
Urgent or clinical calls are handed to a real person with full context, never dropped into a dead-end menu.
Answers the calls your staff can't, nights, weekends, lunch, and every time all your lines are already busy.
EMR-integrated
The agent works against your live schedule, not a spreadsheet on the side. It reads real availability, books into the right provider's calendar, updates patient records, and drops refill and callback tasks into your team's queue, the same actions your front desk takes, done in real time on the phone.
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How it works
We link the agent to your scheduling system and forward the calls you choose. Keep your existing number.
Providers, services, insurances, locations, and policies, so it sounds like your best front-desk hire, not a robot.
It starts answering immediately, books straight into your EMR, and escalates anything it shouldn't handle alone.
Full transcripts, outcomes, and recordings. You see exactly what was booked, transferred, and handled.
PHI handled on a HIPAA-conscious stack with encryption in transit and at rest. A signed BAA is available.
It only speaks from what you approve about your practice and hands off the moment a call needs a human.
Designed around real front-desk workflows, multi-provider schedules, referrals, and existing phone trees.
We connect to the major platforms practices actually use, including ModMed, Tebra, athenahealth, eClinicalWorks, DrChrono, AdvancedMD, NextGen, Kareo, and Epic. If you tell us what you run, we'll confirm the integration on your demo call.
Yes. Patient information is handled on a HIPAA-conscious infrastructure with encryption in transit and at rest, and we'll sign a Business Associate Agreement (BAA) before you go live.
No. It uses natural, real-time voice and is trained on your providers, services, and policies, so callers get accurate, human-sounding answers. Most patients simply book their appointment and move on.
The agent is built to recognize what it shouldn't handle. Urgent, clinical, or sensitive calls are warm-transferred to your staff with full context, or routed exactly the way your practice decides.
No. You keep your existing number. We forward the calls you want it to answer, after hours, when lines are busy, or all of them, and it works alongside your current setup.
Most practices are live in about a week once we have your schedule, providers, and policies. Deeper EMR integrations are scoped on your demo call.
Book a 15-minute demo and we'll show it booking into your EMR, or call the line right now and talk to one yourself. Simple monthly pricing, no per-seat fees, no long-term contract.
Also offering AI voice agents and AI chat agents for every kind of business.